HOSS122 - Technology in the Hospitality Management Industry

Semester Credit Hour(s) 3

This course explores the way in which technology and technological resources are utilized in the Hospitality Industry. As with all industries, technology has significantly changed how the industry operates. Almost all departments within the hospitality industry have department-specific software and information systems to guide daily operations. It is a Manager’s role to understand the uses of technology, advantages and disadvantages of technology, how to use technology to its fullest extent, and guide all departments with an emphasis upon the historical role of how the Hospitality Industry has changed due to technology.