VOIM120 - 21st Century Office Procedures

Semester Credit Hour(s) 3

This course is an introduction to administrative office management skills utilizing current technology. Emphasis is on providing an historical overview of the roles and responsibilities of executive administration in both a real and virtual environment. Students will utilize information processing simulation and production assignments to demonstrate workplace competencies in the areas of equipment operation, file management, mail systems, phone/telephony telecommunication skills, event planning, travel and conferencing, finance, correspondence, and interpersonal relations.