Health Services Administration Assistant Diploma

B&SC Code: DHSA
CIP Code: 51.2211
New York Hegis Code: 1202
Available online in all states

Program: DHSA

The Health Services Administration Assistant diploma program will provide students with the knowledge and skills to navigate health systems, comply with processes, and produce documentation associated with entry-level positions as a Medical Office Specialist, Medical Secretary, Patient Coordinator, Unit Support Representative, or Ward Clerk. Health Services Administration Assistants work in a variety of settings, including hospitals, nonprofit organizations, government and private businesses. Graduates of this program may apply the courses and credits toward the Health Services Administration AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Demonstrate knowledge of legal and ethical issues that impact the healthcare industry.
• Demonstrate the ability to communicate with all stakeholders in a proficient and professional manner. 
• Demonstrate the correct use of medical terminology used in the healthcare industry.
• Utilize current technology and resources to identify a research need, locate and evaluate necessary  and available information, and then use it appropriately to communicate findings in visual, written, or oral formats.
• Integrate new and prior knowledge, skills, and behaviors acquired through learning to engage in career, life, and academic pursuits.
• Examine individual thinking strategies through reflection, analysis, and evaluation to adjust learning processes focused on continual improvement.
• Follow established methods of scientific inquiry and quantitative reasoning to form conclusions and make decisions.
• Assess academic, life, and career situations that promote cultural sensitivity, global and economic awareness, and a sense of belonging.