Hospitality Diploma (NY only)

B&SC Code: DHOA
CIP Code: 52.0901
New York Hegis Code: 5010
Available online in NY

Program: DHOA

The Hospitality diploma program offers students the foundational knowledge and relevant skills in customer service, front-office procedures, and service operations within the hospitality industry. Graduates of this program will be prepared for entry-level positions supporting customers, patrons, and management to ensure quality service, comfort, and efficient facilities management. Graduates of this program may apply the courses and credits toward the Hospitality Management AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Utilize current technology and resources to identify a research need, locate and evaluate necessary  and available information, and then use it appropriately to communicate findings in visual, written, or oral formats.
• Integrate new and prior knowledge, skills, and behaviors acquired through learning to engage in career, life, and academic pursuits.
• Examine individual thinking strategies through reflection, analysis, and evaluation to adjust learning processes focused on continual improvement.
• Follow established methods of scientific inquiry and quantitative reasoning to form conclusions and make decisions.
• Assess academic, life, and career situations that promote cultural sensitivity, global and economic awareness, and a sense of belonging.
• Demonstrate knowledge and skills employers expect of new hires entering the career field.