Information Technology Assistant Diploma

B&SC Code: DITA
CIP Code: 11.1002
New York Hegis Code: 5101
Available online in all states

Program: DITA

Students in the Information Technology Assistant diploma will study the fundamentals of computer technology and information systems, hardware, and computer operating systems, with a focus on networking and wireless networking services required in the industry. Students will learn how to install, configure, administer, and troubleshoot networks and perform regular maintenance. Upon completion of this diploma program, students will be prepared to support users and other IT professionals with their information technology needs. This program will prepare students to take the CompTIA A+ certification exam. Graduates of this program may apply the courses and credits toward the Networking Technology AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Effectively communicate with end users, managers, and peers of a technical and non-technical nature.
• Understand the process of Installing, configuring, and troubleshooting hardware and software components in an organization.
• Identify basic routing technologies and network topologies.
• Utilize current technology and resources to identify a research need, locate and evaluate necessary  and available information, and then use it appropriately to communicate findings in visual, written, or oral formats.
• Integrate new and prior knowledge, skills, and behaviors acquired through learning to engage in career, life, and academic pursuits.
• Examine individual thinking strategies through reflection, analysis, and evaluation to adjust learning processes focused on continual improvement.
• Follow established methods of scientific inquiry and quantitative reasoning to form conclusions and make decisions.
• Assess academic, life, and career situations that promote cultural sensitivity, global and economic awareness, and a sense of belonging.