Medical Office Assistant Diploma

B&SC Code: DMOA
CIP Code: 51.0710
New York Hegis Code: 5214
Available online in all states

Program: DMOA

The Medical Office Assistant diploma program will provide students with the office skills they will need to qualify for entry-level positions in the physicians’ offices, hospitals, clinics, nursing homes, laboratories or insurance companies. Graduates of the program will apply knowledge of health care systems, electronic health records (EHR), processes and documentation to function as entry level medical receptionists and office assistants. Graduates may also elect to apply their earned credits toward course requirements within the Medical Administrative Assistant AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Ensure confidentiality and fulfill HIPAA standards for the creation, distribution, and release of medical information.
• Demonstrate professional interpersonal communications and support services to diverse patient populations resulting in high patient/customer/client satisfaction ratings.
• Understand office operations to recommend process changes for improving efficiency, efficacy, and/or flexibility.
• Utilize current technology and resources to identify a research need, locate and evaluate necessary  and available information, and then use it appropriately to communicate findings in visual, written, or oral formats.
• Integrate new and prior knowledge, skills, and behaviors acquired through learning to engage in career, life, and academic pursuits.
• Examine individual thinking strategies through reflection, analysis, and evaluation to adjust learning processes focused on continual improvement.
• Follow established methods of scientific inquiry and quantitative reasoning to form conclusions and make decisions.
• Assess academic, life, and career situations that promote cultural sensitivity, global and economic awareness, and a sense of belonging.