Office Administrative Assistant Diploma

B&SC Code: DOAA
CIP Code: 52.0401
New York Hegis Code: 5005
Available online in all states

Program: DOAA

The diploma program provides students with essential skills for entry-level administrative positions in professional businesses, public institutions, and government agencies. It emphasizes proficiency in modern technology, office procedures, and document processing. Additionally, students will develop vital skills like critical thinking and effective communication which are pivotal for success in today’s diverse workplace. Graduates also have the opportunity to apply the completed courses and credits towards the Office Management AAS degree program.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Utilize current and innovative office technology in the operation of office procedures including document production, record-keeping, and file management in the office environment and/or virtual workplace.
• Communicate and collaborate effectively and professionally in a team-oriented environment using current technologies.
• Apply critical thinking skills to evaluate workplace problems and propose solutions.
• Utilize current technology and resources to identify a research need, locate and evaluate necessary  and available information, and then use it appropriately to communicate findings in visual, written, or oral formats.
• Integrate new and prior knowledge, skills, and behaviors acquired through learning to engage in career, life, and academic pursuits.
• Examine individual thinking strategies through reflection, analysis, and evaluation to adjust learning processes focused on continual improvement.
• Follow established methods of scientific inquiry and quantitative reasoning to form conclusions and make decisions.
• Assess academic, life, and career situations that promote cultural sensitivity, global and economic awareness, and a sense of belonging.