Medical Office Assistant Diploma

B&SC Code: DMOA
CIP Code: 51.0710
New York Hegis Code: 5214
Available online in all states

Program: DMOA

The Medical Office Assistant diploma program will provide students with the office skills they will need to qualify for entry-level positions in the physicians’ offices, hospitals, clinics, nursing homes, laboratories or insurance companies. Graduates of the program will apply knowledge of health care systems, electronic health records (EHR), processes and documentation to function as entry level medical receptionists and office assistants. Graduates may also elect to apply their earned credits toward course requirements within the Medical Administrative Assistant AAS degree plan.

Graduates of this diploma plan will achieve the following program and institutional outcomes:

• Ensure confidentiality and fulfill HIPAA standards for the creation, distribution, and release of medical information.
• Demonstrate professional interpersonal communications and support services to diverse patient populations resulting in high patient/customer/client satisfaction ratings.
• Understand office operations to recommend process changes for improving efficiency, efficacy, and/or flexibility.
• Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal, and then communicate findings in visual, written and/or oral formats.
• Transfer knowledge, skills and behaviors acquired through formal and informal learning and life experiences to new situations.
• Employ strategies for reflection on learning and practice in order to adjust learning processes for continual improvement.
• Follow established methods of inquiry and mathematical reasoning to form conclusions and make decisions.
• Participate in social, academic, and professional communities for individual growth and to function as a citizen of a multicultural world.
• Demonstrate knowledge and skills employers expect of new hires entering the career field.